ENBIS-11 in Coimbra

4 – 8 September 2011 Abstract submission: 1 January – 25 June 2011

Six Sigma in Healthcare

6 September 2011, 09:00 – 10:00

Abstract

Submitted by
Blanton Godfrey
Authors
Blanton Godfrey
Affiliation
North Carolina State University
Abstract
In the 1980s Motorola pioneered the methods now collectively known as Six Sigma Quality. In the following years companies such as General Electric and Honeywell expanded these concepts and received much favorable press for the stunning results they achieved. Six Sigma quickly spread to thousands of manufacturing companies throughout the world. It was not until the early 2000s that we began to see implementation of these ideas and methods in leading healthcare organizations. Now many leading healthcare organizations are using many of the methods of Lean and Six Sigma both to improve quality of care and to drive down costs. We will summarize the basic concepts of Lean Six Sigma and focus on their application in leading healthcare organizations.
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