ENBIS-18 in Nancy

2 – 25 September 2018; Ecoles des Mines, Nancy (France) Abstract submission: 20 December 2017 – 4 June 2018

Is It Time for the Fishbone Diagram to Retire?

4 September 2018, 09:20 – 09:40


Submitted by
Jonathan Smyth-Renshaw
Jonathan Smyth-Renshaw (Jonathan Smyth-Renshaw & Associates Ltd)
One potential outcome from any production process is failure. Failure can be analysed by using a fishbone or cause and effect diagram.The fishbone diagram was first proposed by Ishikawa in the 1950’s as a method to structure the possible root cause of failure. This approach is now, based on UK pension age, near to retirement age, so the question discussed in this paper, is it time to retire the Fishbone diagram? This paper details the development of approaches to solve failure in quality particularly, those which use the fishbone diagram. This includes an assessment of a conceptual model proposed by the author in 2012. This paper provides further development of that conceptual model to address weaknesses and shortcomings in the original detailed process.

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