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  • Workshop: Consulting Skills

Documents

One document
The complete course in one document
 
Section 1
Introduction and Overview
 
Section 2
Understanding Human Behaviour
 
Section 3
Resistance to Change
 
Section 4
What is effective Communication?
 
Section 5
Assertiveness
 
Section 6
Practical Hints - Do's and Don'ts
 
Appendix 1
Ethics and Intellectual Properties
 
Appendix 2
Billing, Rates and Invoicing
 
Appendix 3
Consulting Contracts
 
References
 

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