ENBIS: European Network for Business and Industrial Statistics

Who stole SPC?

21 September 2009, 14:25 – 14:45

Abstract

Submitted by

Jonathan Smyth-Renshaw

Authors

Jonathan Smyth-Renshaw

Abstract

I wish to give a talk even a short half day course on the correct use of SPC. It is clear from my work as a consultant that many businesses do not understand the correct way to use SPC to both understand and drive business improvement. The technique first used in 1924 has been lost in a maze of computer code. A return to basics is long over due and it is this I wish to aid in my presentation/course.

View paper

Return to programme